Hotpoint Washer VVSR1070 User Manual

Safety Instructions . . . . . . . . . . 2  
Owner’s Manual  
Operating Instructions  
VVSR1070  
VBXR1090  
VBSR3100  
VWSR4150  
VLXR1020  
VVSR1030  
Control Panels . . . . . . . . . . . . . . . . . . .3–5  
Control Settings . . . . . . . . . . . . . . . . . 4, 6  
Features . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Loading and Using  
the Washer . . . . . . . . . . . . . . . . . . . . .8, 9  
Troubleshooting Tips . . . . 10–12  
Consumer Support  
Consumer Support . . . . . . . Back Cover  
Product Registration . . . . . . . . . . 13, 14  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 15  
Write the model and serial numbers here:  
Model # ________________________  
Serial #__________________________  
You can find them behind the control panel  
on the back of your washer.  
175D1807P556 39-90288 03-06 JR  
 
About the washer control panel.  
(models VVSR1070, VBXR1090, VBSR3100, VLXR1020, VVSR1030)  
You can locate your model number on the back of your washer, behind the control panel.  
• Select load size and  
other wash options  
• Add clothes  
• Add detergent  
• Select wash cycle  
• Close lid  
• Pull knob  
• Add diluted fabric  
softener (on models  
with a fabric  
Quick Start Guide  
softener dispenser)  
Model VVSR1070  
Model VBXR1090  
Model VBSR3100  
3
 
About the washer control panel.  
(models VVSR1070, VBXR1090, VBSR3100, VLXR1020, VVSR1030)  
Model VVSR1030  
About the washer control panel.  
(models VVSR1070, VBXR1090, VBSR3100, and VLXR1020)  
Model VLXR1020  
WARM WASH  
COLD WASH  
OFF  
Control settings.  
Load Size  
Loosely load clothes no higher than the top row of holes in the washer basket. The water level  
should just cover the clothes. Adjust the load size accordingly.  
Temperature  
Select the water temperature for the wash and rinse cycles. On some models, the temperature is  
controlled by the wash cycle knob. Always follow fabric manufacturer’s care label or instructions  
when laundering.  
Wash Cycle (on some models)  
The wash cycle controls the length of the washing process. The chart below will help you match  
the wash cycle setting with your clothing.  
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.  
WRINKLE FREE For easy care, wrinkle-free and permanent press items.  
KNITS Specially designed for normally soiled knits.  
DELICATES For lingerie and special-care fabrics with light to normal soil.  
4
 
About the washer control panel.  
(model VWSR4150)  
You can locate your model number on the back of your washer, behind the control panel.  
• Select load size and  
other wash options  
• Add clothes  
• Add detergent  
• Select wash cycle  
• Close lid  
• Pull knob  
• Add diluted fabric  
softener (on models  
with a fabric  
Quick Start Guide  
softener dispenser)  
Model VWSR4150  
5
 
Control settings.  
Load Size (on some models)  
Loosely load clothes no higher than the top row of holes in the washer basket. The water level  
should just cover the clothes. Adjust the load size accordingly.  
Temperature  
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s  
care label or instructions when laundering.  
Custom Care  
The agitator moves clothes around for a cleaner wash; the basket spins later in the cycle to  
release water from the load. The Wash/Spin Speed dial sets the speed of both the agitator  
and the basket.  
Wash Speeds:  
With Normal wash speed, the agitator will move at a higher speed. Use for cottons, denims and  
play clothes.  
With Gentle wash speed, the agitator moves slower. Use for delicate and knit items.  
Spin Speeds:  
The Fast spin speed is for normal items. Use it to remove more water from your clothes to allow  
them to dry faster in the dryer.  
The Slow spin speed is for delicate items like sweaters and lingerie. When using Slow spin speed,  
clothes will be less dry than when using Fast spin speed.  
Wash Cycle  
The wash cycle controls the length of the washing process. The chart below will help you match  
the wash cycle setting with your clothing.  
COTTONS For heavy to lightly soiled cottons, household linens, work and play clothes.  
WRINKLE FREE For easy care, wrinkle-free and permanent press items.  
DELICATES For lingerie and special-care fabrics with light to normal soil.  
PREWASH For heavily soiled clothes or for clothes with a care label that recommends prewashing  
before washing.  
Extra Rinse  
When you use extra detergent or bleach to clean heavily soiled clothes, you may want to use  
the Extra Rinse option.  
This option provides a second deep cold rinse in the COTTONS and WRINKLE FREE cycles.  
Turn the Extra Rinse knob to ON.  
The washer will pause for a few minutes before the Extra Rinse option begins.  
6
 
About the washer features.  
NOTE: Not all features are available on all washer models.  
The Agitator Cap or Fabric Softener Dispenser (depending on model)  
Add water to dispenser until it reaches  
the maximum fill line.  
The agitator cap fits into the top of the  
agitator. If it accidentally comes off,  
simply put it back on.  
3
The fabric softener dispenser automatically  
releases liquid fabric softener at the  
proper time during the cycle.  
Do not stop the washer during the first spin.  
This will cause the dispenser to empty  
too soon.  
To use, follow these steps:  
Make sure dispenser is securely  
attached to agitator.  
1
Do not pour anything into the agitator if the  
agitator cap or dispenser is removed.  
Use only liquid fabric softener.  
Pour into dispenser, using amount  
recommended on package.  
2
Never pour fabric softener directly on  
clothes. It may stain them.  
Cleaning the Fabric Softener Dispenser (depending on model)  
Remove the dispenser from the top of the agitator.  
1
Separate the dispenser cup from the cover by grasping the top and pushing down on  
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.  
2
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the  
following solution:  
3
I 1 US gallon (3.8 liters) warm water  
I 1/4 cup (60 ml) heavy duty liquid detergent  
I 1 cup (240 ml) bleach  
Separate for cleaning  
If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff  
brush; you may roughen the surface of the dispenser.  
4
Rinse and reassemble dispenser. Place dispenser back on the agitator.  
5
Liquid Bleach Dispenser (depending on model)  
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.  
Check clothing care labels for special instructions.  
1
2 Measure liquid bleach carefully, following instructions on the bottle.  
I Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.  
I Do not pour powdered bleach into bleach dispenser.  
Before starting the washer, pour measured amount of bleach directly into bleach  
dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered  
bleach, add it into the wash basket with your detergent.  
3
I Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover.  
Mixing can produce a toxic gas which may cause death.  
7
 
Loading and using the washer.  
Always follow fabric manufacturer’s care label when laundering.  
Sorting Wash Loads  
Sort by color (whites, lights, colors), soil level,  
fabric type (sturdy cottons, easy care, delicates),  
and whether the fabric produces lint (terry cloth,  
chenille), or collects lint (velveteen, corduroy).  
Proper Use of Detergent  
Add detergent and start the washer before adding  
clothes so that the detergent can work effectively.  
Using too little or too much detergent is a common  
cause of laundry problems.  
You can use less detergent if you have soft water,  
a smaller load, or a lightly soiled load.  
Loading the Washer  
Load dry items loosely, no higher than the top row  
of holes in the washer basket. When loading wet  
items make sure you set the load/water level high  
enough to allow the items to move freely. Water  
level should just cover the clothes. To add items  
after washer has started, push in Cycle knob and  
submerge additional items next to the agitator.  
Close the lid and pull Cycle knob out to restart.  
I Do not wrap long items like sheets or pants around  
the agitator.  
I Do not wash fabrics containing flammable materials  
(waxes, cleaning fluids, etc.).  
I Water will fill and pump out of the washer and the  
timer will advance with the lid up, but as a safety  
precaution the washer will not agitate or spin.  
8
 
Care and Cleaning of the Washer  
Wash Basket: Leave the lid open after washing to  
allow moisture to evaporate. If you want to clean  
the basket use a clean soft cloth dampened with  
liquid detergent, then rinse. (Do not use harsh  
or gritty cleaners.)  
Moving and Storage: Ask the service technician to  
remove water from drain pump and hoses. See the  
Installation Instructions packed with product for  
information on how to reinstall the shipping rod  
to keep the tub stationary when moving the washer.  
For more information, visit www.Hotpoint.com, or  
call 800.GE.CARES (800.432.2737). Do not store the  
washer where it will be exposed to the weather.  
Fill Hoses: Hoses connecting washer to faucet  
should be replaced every 5 years.  
Exterior: Immediately wipe off any spills. Wipe  
with damp cloth. Try not to hit surface with  
sharp objects.  
Long Vacations: Be sure water supply is shut off at  
faucets. Drain all water from hoses if weather will  
be below freezing.  
Fabric Care Labels  
Below are fabric care label “symbols” that affect the clothing you will be laundering.  
WASH LABELS  
Machine  
wash  
cycle  
Normal  
Permanent Press/  
wrinkle resistant  
Do not wash  
Do not wring  
Gentle/  
delicate  
Hand wash  
Water  
temperature  
Hot  
(50°C/120°F)  
Warm  
(40°C/105°F)  
Cold/cool  
(30°C/85°F)  
DRY LABELS  
Tumble  
dry  
Do not dry  
(used with  
do not wash)  
Dry  
Normal  
Permanent Press/  
wrinkle resistant  
Gentle/  
delicate  
Do not tumble dry  
Heat  
setting  
High  
Medium  
Low  
No heat/air  
Special  
instructions  
Dry flat  
Line dry/  
hang to dry  
In the shade  
Drip dry  
BLEACH LABELS  
Bleach  
symbols  
Any bleach  
(when needed)  
Do not bleach  
Only non-chlorine bleach  
(when needed)  
9
 
Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages,  
or visit www.Hotpoint.com. You may not need to call for service.  
WATER  
Possible Causes  
What To Do  
Too many suds  
Type of detergent  
Switch to a lower sudsing detergent brand and follow  
instructions on package.  
Very soft water  
Try less detergent.  
Too much detergent  
Measure your detergent carefully. Use less soap if you  
have soft water, a smaller load, or a lightly soiled load.  
Water leaks  
Fill hoses or drain hose is  
improperly connected  
Make sure hose connections are tight at faucets and  
rubber washers are installed. Make sure end of drain  
hose is correctly inserted in and secured to drain facility.  
Household drain may  
be clogged  
Check household plumbing. You may need to call  
a plumber.  
Constant water pressure  
to the fill hoses at the  
water source  
Tighten hoses at the faucets and turn the water off after  
each use.  
Check condition of the fill hoses; they should be  
replaced every 5 years.  
Using too much detergent  
in washer  
Use less detergent. Use less soap if you have soft water,  
a smaller load, or a lightly soiled load.  
Water temperature  
seems incorrect  
Cooler water temperatures  
provide improved energy  
efficiency  
New laundry detergents have been formulated to work  
with cooler water temperatures without affecting wash  
performance.  
Control is not set properly  
Check water temperature control (on some models) or  
Cycle knob and adjust.  
Water supply is turned off  
or improperly connected  
Turn both hot and cold faucets fully on and make sure  
hoses are connected to correct faucets.  
Water valve screens are  
stopped up  
Turn off the water source and remove the water  
connection hoses from the upper back of the washer.  
Use a brush or toothpick to clean the screens in the  
machine. Reconnect the hoses and turn the water back on.  
House water heater is  
not set properly  
Make sure house water heater is delivering water at  
120°F–140°F (48°C–60°C).  
Water won’t drain  
Drain hose is kinked or  
improperly connected  
Straighten drain hose and make sure washer is not  
sitting on it.  
Top of drain outlet should be less than 8 ft. (2.5 m)  
above floor.  
10  
 
OPERATION  
Possible Causes  
What To Do  
Washer pauses during  
wash cycle  
The washer normally pauses  
between washing steps  
Washer pauses during  
spin cycle  
This is normal  
The washer may pause during the spin cycle to remove  
soapy water more efficiently.  
Washer won’t operate  
Washer is unplugged  
Make sure cord is plugged securely into a working outlet.  
Turn both hot and cold faucets fully on.  
Water supply is turned off  
Controls are not set  
properly  
Check controls and make sure Cycle knob is pulled out  
to ON position.  
Lid is open—safety feature  
prevents agitation and  
spinning when lid is up  
Close lid and reset cycle, to the beginning if necessary.  
Circuit breaker/fuse is  
tripped/blown  
Check house circuit breakers/fuses. Replace fuses or  
reset breaker. Washer should have separate outlet.  
PERFORMANCE  
Colored spots  
Possible Causes  
What To Do  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and follow  
directions for using dispenser.  
Pretreat stain and rewash.  
Dye transfer  
Sort whites or lightly colored items from dark colors.  
Grayed or yellowed  
clothes  
Not enough detergent  
Use more detergent (especially with larger loads).  
Be sure to follow detergent manufacturer’s directions.  
Hard water  
Use a water conditioner like Calgon brand or install  
a water softener.  
Water is not hot enough  
Make sure water heater is delivering water at  
120°F–140°F (48°C–60°C).  
Washer is overloaded  
Select load size to match clothes load.  
Detergent is not dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Dye transfer  
Sort clothes by color. If fabric label states wash separately,  
unstable dyes may be indicated.  
Lint or residue  
on clothes  
Clothes are air or line dried  
If you do not dry your clothes with a clothes dryer, your  
clothes may retain more lint.  
Incorrect sorting  
Separate lint producers from lint collectors.  
Washing too long  
Wash small loads for a shorter time than larger loads.  
Detergent not dissolving  
Add detergent as wash basket fills with water before  
you load clothes.  
Try a liquid detergent.  
Use warmer water temperature.  
Overloading  
Load clothes no higher than the top row of holes in the  
washer basket.  
Make sure load size selected matches clothes load size.  
Incorrect use of fabric  
softener  
Check fabric softener package for instructions and  
follow directions for using dispenser.  
11  
 
Before you call for service…  
PERFORMANCE (cont.)  
Pilling  
Possible Causes  
What To Do  
Result of normal wear on  
poly-cotton blends and  
fuzzy fabrics  
While this is not caused by the washer, you can slow the  
pilling process by washing garments inside out.  
Snags, holes, tears, rips  
or excessive wear  
Pins, snaps, hooks, sharp  
buttons, belt buckles,  
zippers and sharp objects  
left in pockets  
Fasten snaps, hooks, buttons and zippers.  
Remove loose items like pins, objects in pockets  
and sharp buttons.  
Turn knits (which snag easily) inside out.  
Undiluted chlorine bleach  
Check bleach package instructions for proper amount.  
Never add undiluted bleach to wash or allow clothes  
to come in contact with undiluted bleach.  
Chemicals like hair bleach or  
dye, permanent wave solution  
Rinse items that may have chemicals on them before  
washing.  
Wrinkling  
Improper sorting  
Avoid mixing heavy items (like work clothes) with  
light items (like blouses).  
Try a fabric softener.  
Overloading or incorrect  
water level  
Load your washer so clothes have enough room to  
move freely with water covering all of the clothes.  
Incorrect wash and  
dry cycles  
Match Cycle selection to the type of fabric you are  
washing (especially for easy care loads).  
Repeated washing in  
water that is too hot  
Wash in warm or cold water.  
NOISE  
Possible Causes  
What To Do  
Washer is noisy  
Washer is uneven  
To level the front of the washer, adjust the front leveling  
legs by rotating the individual leg in the proper direction  
for up or down. To level back of washer, lift back of  
machine 4(11 cm) and set down.  
Washer load is unbalanced  
Push the Cycle knob in to stop the washer, open the lid  
and redistribute the load evenly. Close the lid and restart.  
Shipping rod is still assembled  
in unit  
To remove shipping rod from washer, pull yellow tag and  
attached rod from the bottom right hand side of washer.  
Washer is sitting too close  
to wall (causes knocking  
during cycle)  
Pull washer away from the wall; about 4(11 cm)  
is needed.  
OTHER  
Possible Causes  
What To Do  
Labels on the exterior  
of the washer will not  
peel off cleanly  
Occasionally the adhesive  
used on the labels does  
not release cleanly  
Use a hair dryer set at the lowest heat setting, directing  
the air at the label for a short amount of time. This will  
release the adhesive easily, without damaging the surface  
of the washer.  
12  
 
GE Service Protection Plus  
GE, a name recognized worldwide for quality and dependability, offers you  
Service Protection Plus —comprehensive protection on all your appliances—  
No Matter What Brand!  
Benefits Include:  
Backed by GE  
All brands covered  
Unlimited service calls  
All parts and labor costs included  
No out-of-pocket expenses  
No hidden deductibles  
One 800 number to call  
We’ll Cover Any Appliance.  
Anywhere. Anytime.*  
You will be completely satisfied with our service protection or you may request your money back  
on the remaining value of your contract. No questions asked. It’s that simple.  
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand!  
Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker  
coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable  
household products are protected against expensive repairs.  
Place your confidence in GE and call us in the U.S. toll-free at 800.626.2224  
for more information.  
*All brands covered, up to 20 years old, in the continental U.S.  
Cut here  
Please place in envelope and mail to:  
General Electric Company  
Warranty Registration Department  
P.O. Box 32150  
Louisville, KY 40232-2150  
13  
 
Consumer Product Ownership Registration  
Dear Customer:  
Thank you for purchasing our product and thank you for placing your confidence in us.  
We are proud to have you as a customer!  
Follow these three steps to protect your new appliance investment:  
Complete and mail  
your Consumer  
After mailing the  
registration below,  
Read your Owner’s  
Manual carefully.  
It will help you  
operate your new  
appliance properly.  
Product Ownership  
Registration today.  
Have the peace of  
mind of knowing we  
can contact you in  
the unlikely event of  
a safety modification.  
store this document  
in a safe place. It  
contains information  
you will need should  
you require service.  
Our service number is  
1
800.GE.CARES  
2 3  
(800.432.2737).  
Model Number  
Serial Number  
Important: If you did not get a registration card with your  
product, detach and return the form below to  
ensure that your product is registered, or register  
Cut here  
Consumer Product Ownership Registration  
Model Number  
Serial Number  
Mr. I Ms. I  
Mrs. I  
Miss I  
First  
Name  
Last  
Name  
Street  
Address  
Apt. #  
City  
E-mail Address*  
Zip  
Code  
State  
Date Placed  
In Use  
Month  
Phone  
Number  
_
_
Day  
Year  
* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important  
communications from GE Appliances (GEA).  
I Check here if you do not want to receive communications from GEA’s carefully selected partners.  
GE Consumer & Industrial  
Appliances  
General Electric Company  
Louisville, KY 40225  
ge.com  
FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR  
WARRANTY RIGHTS.  
on “Privacy Policy” or call 800.626.2224.  
14  
 
Hotpoint Washer Warranty.  
All warranty service provided by our Factory Service Centers,  
Staple your receipt here.  
Proof of the original purchase  
date is needed to obtain service  
under the warranty.  
®
or an authorized Customer Care technician. To schedule service,  
on-line, 24 hours a day, visit us at www.Hotpoint.com, or call  
800.GE.CARES (800.432.2737). Please have serial number and  
model number available when calling for service.  
For The Period Of: We Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the washer which fails due to a defect in materials or workmanship. During this  
limited one-year warranty, we will also provide, free of charge, all labor and related service costs to  
replace the defective part.  
What Is Not Covered:  
I Service trips to your home to teach you how to use  
the product.  
I Damage to the product caused by accident, fire, floods  
or acts of God.  
I Improper installation, delivery or maintenance.  
I Incidental or consequential damage caused by possible  
defects with this appliance.  
I Failure of the product if it is abused, misused, or  
used for other than the intended purpose or used  
commercially.  
I Damage caused after delivery.  
I Product not accessible to provide required service.  
I Replacement of house fuses or resetting of circuit  
breakers.  
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as provided in this Limited  
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular  
purpose, are limited to one year or the shortest period allowed by law.  
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is  
located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to  
bring the product to an Authorized GE Service location. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you  
may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or  
your state’s Attorney General.  
Warrantor: General Electric Company. Louisville, KY 40225  
15  
 
Consumer Support.  
Hotpoint Website  
Have a question or need assistance with your appliance? Try the Hotpoint Website 24 hours a day,  
any day of the year! You can also shop for more great Hotpoint products and take advantage of  
all of our on-line support services designed for your convenience.  
Schedule Service  
Expert Hotpoint repair service is only one step away from your door. Get on-line and schedule your service  
at your convenience 24 hours any day of the year! Or call 800.GE.CARES (800.432.2737) during normal  
business hours.  
Real Life Design Studio  
ge.com  
GE supports the Universal Design concept—products, services and environments that can be used by  
people of all ages, sizes and capabilities. We recognize the need to design for a wide range of physical and  
mental abilities and impairments. For details of GE’s Universal Design applications, including kitchen  
design ideas for people with disabilities, check out our Website today. For the hearing impaired, please  
call 800.TDD.GEAC (800.833.4322).  
Extended Warranties  
ge.com  
Purchase a Hotpoint extended warranty and learn about special discounts that are available while your  
warranty is still in effect. You can purchase it on-line anytime, or call 800.626.2224 during normal business  
hours. Hotpoint Consumer Home Services will still be there after your warranty expires.  
Parts and Accessories  
Individuals qualified to service their own appliances can have parts or accessories sent directly to their  
homes (VISA, MasterCard and Discover cards are accepted). Order on-line today, 24 hours every day or  
by phone at 800.626.2002 during normal business hours.  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally  
should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause  
unsafe operation.  
Contact Us  
If you are not satisfied with the service you receive from Hotpoint, contact us on our Website with all the  
details including your phone number, or write to: General Manager, Customer Relations  
Hotpoint, Appliance Park  
Louisville, KY 40225  
Register Your Appliance  
Register your new appliance on-line—at your convenience! Timely product registration will allow for  
enhanced communication and prompt service under the terms of your warranty, should the need arise.  
You may also mail in the pre-printed registration card included in the packing material.  
Printed in Louisville, KY  
 

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